Responsible Gambling Guidelines

Gambling can be an enjoyable and recreational activity for many people. However, for some, it can develop into a problematic addiction. As an online casino, we take our responsibility to promote responsible gambling very seriously.

Here are some guidelines we have adopted to ensure our players can enjoy a safe gaming experience on our site:

Deposit Limits

To help you control your gambling spending, we impose daily, weekly, and monthly deposit limits. You can set these limits at levels that feel comfortable for you. If you wish to lower your deposit limits at any time, our customer service team is here to assist you.

Time-Out Periods

Our software allows you to set time-out periods if you feel you are spending too much time or money on our games. You can choose how long you want to take a break—from 24 hours to an unlimited number of months. Just contact our customer service to request a time-out period.

Self-Exclusion

If you fear that you may have developed or are developing a gambling problem, you can choose to self-exclude yourself from playing at our casino for a specified period or permanently. Contact our customer service to set up self-exclusion.

Website Filtering

Consider using software like Gamblock or Betfilter if you wish to completely block access to gambling sites on your device. These programs prevent online casinos from being accessible, helping you manage your gambling habits.

Monitoring Gambling Behavior

We utilize sophisticated monitoring tools to identify patterns of problematic gambling. If our system detects unusual activity, we will reach out to the player to offer support and resources for responsible gambling.

Protecting Minors

Minors are not allowed to play our real-money games. We verify age during registration and may request additional age verification at any time. Accounts of anyone under the legal gambling age will be immediately closed, and funds will be returned.

Responsible Gambling Information

Our website contains information and resources to help you gamble responsibly. We explain how to identify signs of a gambling problem and where to seek assistance if needed. Additionally, each game page features links to gambling counseling organizations such as GamCare.

Recognizing Problem Gambling

Playing casino games should be a harmless source of fun. However, sometimes gambling can turn into a harmful addiction. Here are some signs that you might have a gambling problem:

• Spending more time or money on online casino games than you planned.
• Feeling irritable or anxious when you're not gambling.
• Borrowing money or selling possessions to fund your gambling habit.
• Gambling negatively impacts your personal or professional relationships.
• Trying to recover past losses by betting larger amounts of money.
• Lying about how much time or money you spend gambling.

If you notice any of these patterns in your gambling behavior, it’s crucial to seek professional help. Support groups like Gamblers Anonymous can assist you, as can mental health counselors who specialize in addiction. Talking to a trusted friend or family member can also make a significant difference.

Resources for Problem Gambling

If you are concerned that you may have developed a gambling problem, there are many excellent resources available to help you. Here are a few:

• GamCare: A UK charity that provides support for those struggling with gambling. GamCare also operates the National Gambling Helpline at 0808 8020 133.
• Gamblers Anonymous: A 12-step organization for individuals seeking to stop gambling. Use their "Find a Meeting" page to locate a group near you.
• Gam-Anon: An organization that offers support to the families and friends of problem gamblers.
• GamBlock: A free software that blocks access to over 15,000 gambling sites, available for Windows and Mac.
• Betfilter: Similar to Gamblock, Betfilter blocks access to thousands of betting and casino sites from your device, and it also supports smartphones and tablets.

By promoting responsible gambling, we aim to create a safe and enjoyable environment for all our players. If you have any questions or concerns, please don't hesitate to reach out to our customer support team.